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Return Merchandise Authorization (RMA) Form

Virtual Graffiti allows customer returns based on the policies of the original product manufacturer. Software is not returnable if the packaging has been opened. If software was distributed electronically, it is not returnable if the licenses were downloaded or activated. For additional information see Virtual Graffiti's full Product Return Policy at the following link: Return Policy.

In order to return an item, customers must request a Return Merchandise Authorization (RMA) number that must be included with the returned merchandise. This number is valid for 10 business days.

*Denotes a Required Field

Contact Information:
Return Information:
*Your order number can be your Invoice Number, Sales Order Number, or Online Order Number (VG-XXXXXXX)
*Your account number can be found on your sales order or invoice under "customer number"